Privacy Policy

What information do we collect?

We collect information when you register on our website, place an order, subscribe to our newsletter or fill out a form.

When placing an order or registering on our site, as appropriate, you may be asked to enter your name, email address or mailing address. However, you can visit our website anonymously.

Why do we use your information?

Any information we collect may be used in one of the following ways:

• To personalize your experience (your information helps us better respond to your individual needs)
• Improve our website (we continually strive to improve our website offerings based on the information and feedback we receive)
• Improve customer service (your information helps us respond more effectively to your customer service requests and support needs)
• To process transactions

o Your information, whether public or private, will not be sold, transmitted, transferred or delivered to any other company for any reason, without your consent, other than for the express purpose of delivering the product or service alone. Requested.

• To administer a contest, promotion, poll or other function of the site
• To send periodic emails
  
  

o The email address you provide for order processing may be used to send you information and updates regarding your order, as well as to receive occasional company news, updates, product or product information. services, etc.

Note: At any time, you can unsubscribe from these communications directly, easily and free of charge.

How do we protect your information?

We implement various security measures to maintain the security of your personal information when you place an order or enter, send or access your personal information.

We offer the use of a secure server. All confidential information provided is transmitted through Secure Socket Layer (SSL) technology and subsequently encrypted to payment service provider systems so that it is only accessible to those authorized with special access rights to such systems, and they are always required to keep the information confidential.

Do we use cookies?

Yes (cookies are small files that a website or service provider transfers to your computer's hard drive through your web browser - if it allows it - which allows sites or service providers to recognize the browser and capture and remember certain information).

We use cookies to help us remember and process your shopping cart items, understand and save your preferences for future visits, and track your ads.

Do we disclose information to third parties?

We do not sell, market or transmit your personally identifiable information to third parties. This does not include trusted third parties who assist us in operating our website, conducting our business, or fulfilling orders, provided that such parties agree to keep this information confidential. We are also obliged to provide your information in the event that it is required by the administration of justice or other government administrations, as well as if we are obliged to comply with our policies, the protection of our rights or the rights of third parties, their property. or security. However, information may be provided that does not allow the identification of the visitor to other parties for marketing, advertising or other uses.

Third party links

From time to time, in our sole discretion, we may include or offer third party products or services on our website. These third-party sites have separate and independent privacy policies. Therefore, we have no responsibility for the content and activities of these linked websites. However, we seek to protect the integrity of our site and appreciate any comments on those sites.

Online privacy policy only

This online privacy policy only applies to information collected through our website and not to information collected through other channels.

Your consent

By using our site, you agree to our privacy policy.

Changes to our privacy policy

If we decide to change our privacy policy, we will post those changes on this page and / or update the privacy policy modification date below.

This policy was last modified on 27.12.2018

Privacy Policy - Aspects related to the General Data Protection Regulation (RGPD)

Customer registration form

Identity Manager: European Special Ladders SA - A62220801, with address at Camí del Cementiri 23, Polígon Industrial Can Ribot, 08319 Dosrius. Telephone 937533357 and email address info@esla.eu

On behalf of the company European Special Ladders SA, we process the information you provide us in order to be able to make our service effective / comply with our business relationship, and make the billing of the same. The data provided will be retained for as long as the business relationship is maintained or for the years necessary to comply with legal obligations. The data will not be transferred to third parties except in cases where there is a legal obligation. You have the right to obtain confirmation as to whether we at European Special Ladders SA are processing your personal data, therefore you have the right to access your personal data, rectify inaccurate data or request its deletion when the data is no longer needed.

Also, proceeding to the registration of client authorizes us to offer him the products and novelties that can result of his interest through electronic post and / or sms.

Basic Mail Clause

The possible personal information that may contain this email, is duly protected by data protection regulations that undertake not to use it for other purposes for which it has been sent to its recipient, while subject to an obligation of confidentiality. Consequently, it is for the exclusive use of its recipient, and any other person is prohibited from disclosing, copying, distributing or exercising any action relating to its content. If you receive this email incorrectly or incompletely, please forward it to us.

Commercial Mail Clause

Identity Manager: European Special Ladders SA - A62220801, with address at Camí del Cementiri 23, Polígon Industrial Can Ribot, 08319 Dosrius. Telephone 937533357 and email address info@esla.eu

On behalf of the company European Special Ladders SA, we process the information you provide us in order to be able to make our service effective / comply with our business relationship, and make the billing of the same. The data provided will be retained for as long as the business relationship is maintained or for the years necessary to comply with legal obligations. The data will not be transferred to third parties except in cases where there is a legal obligation. You have the right to obtain confirmation as to whether we at European Special Ladders SA are processing your personal data, therefore you have the right to access your personal data, rectify inaccurate data or request its deletion when the data is no longer needed.

If you do not wish to receive commercial information, all you have to do is send us an e-mail to the address indicated above, duly identifying yourself and expressing your wish to be unsubscribed from our shipping system.