Terms and Conditions of Use
1. GENERAL CONDITIONS OF PURCHASE
AND ITS ACCEPTANCE The following general conditions
of purchase (hereinafter, the "General Conditions of Purchase")
govern the purchase of products offered through the website www.esla.eu by
customers of European Special Ladders SA These General Conditions of
Purchase are complemented by the General Conditions of Access and Use of the
website (hereinafter, the "General Conditions") that the customer can
consult through the Legal Notice of the website and which will remain accepted
with the acceptance of the current General Conditions of Purchase. The details of the store manager
are: European Special Ladders SA Camí del Cementiri 23, Polígon Industrial Can Ribot 08319 Dosrius NIF: A62220801 To shop at www.esla.eu, it will
be necessary for the customer to register or have registered as a user of the
website and accept the current General Conditions of Purchase. Acceptance of
the General Conditions of Purchase will mean the express, full and unreserved
acceptance of the all of the General Conditions of Purchase in the version
published by European Special Ladders SA at the time of customer access. 2. NATURE OF THE STORE As a customer, you declare that
you are of legal age and have sufficient legal capacity to be bound by the
current General Conditions of Purchase. However, you accept, expressly and
without exception, that access to and use of the web store takes place under
your sole and exclusive responsibility. European Special Ladders SA
reserves the right to unilaterally modify, at any time and without prior
notice, the presentation and configuration of the web store, as well as suspend
access to it temporarily or permanently. 3. VIRTUAL STORE OPERATION
3.2 Products and prices The purchasing system is subject
to current legislation in Spain. Therefore, all sales operations will be
understood to be carried out at home: Camí del Cementiri 23, Polígon Industrial Can Ribot 08319 Dosrius
www.esla.eu guarantees
the existence of all the products offered in the store, although, from time to
time, it may not guarantee their availability for all customers and in the
volumes they require at the time of ordering. 3.4 Forms and dates of delivery At the time of delivery, the
customer must sign the delivery receipt of the order as the order has been
delivered and accepted. European Special Ladders SA will
not assume any responsibility for the delay in delivery or loss of orders when
such delays or losses are not directly attributable to European Special Ladders
SA or in cases of force majeure within the terms and conditions set forth in
the General Conditions. of Purchase. In the event that you pick up
your order at one of the collection points enabled, you must show the receipts
for the order that we have sent to your email address.
Shipping costs will be applied to
the total invoice and will be clearly detailed on the pages prior to the registration
of orders. Returns Returns will not be accepted from
outside their original packaging, or from products that have already been used
or damaged. European Special Ladders SA
undertakes to replace the defective products, after checking that the product
is actually defective and that the defect is not the cause of misuse, handling
or operation by the customer. The product must be returned in its original
packaging and in its entirety by the customer. In the shortest possible time,
European Special Ladders SA will replace the product with its means. 3.5 Forms of payment - Credit card (VISA or
MasterCard) You will receive a confirmation email with the number of the
transaction made. - Bank transferYou will receive a
confirmation email with the account numbers where you must make the bank
transfer in the name of European Special Ladders SA It is very important that, when
making the transfer, you indicate your order number as well as the name and
surname of the person registered in www.esla.eu. The
order will not be considered effective and will not be delivered until European
Special Ladders SA finds that the deposit has been made. - Other payment terms European Special Ladders SA
guarantees the customer total security in their transactions, having the most
current technological standards at the date of entry into operation of the web
store, in terms of protocols and security services.
3.6 Confidentiality and security European Special Ladders SA
maintains a policy of confidentiality of the data provided by its customers,
committing itself to the protection of their personal data. Data protection
extends to everything related to the collection and use of information provided
through the website. In this sense, European Special
Ladders SA guarantees you, within the deadlines established in Organic Law
15/1999, of 13 December, on the Protection of Personal Data (LOPD), that it
will treat your personal data confidentially, as well as that the server on
which this data will be stored and processed has the necessary security
measures in place to prevent it from being accessed by unauthorized third
parties. 4. DOCUMENTARY CONFIRMATION OF
THE CONTRACT PERFORMED European Special Ladders SA will
send you by e-mail, once you have expressly accepted these General Conditions
of Purchase, a justification of the contract made, with all its terms. 5. FORCE MAJEURE Force majeure, by way of example
but not limitation, is understood to be: - any event that is impossible to
foresee, or that is foreseen or foreseeable, would be inevitable- errors in
access to the different websites - errors in the supply of electrical network
or telephone - damage caused by third parties
or attacks on the portal server (virus) that affect the quality of the services
and that are not attributable to European Special Ladders SA or the user - errors in the transmission,
dissemination, storage or delivery to third parties of the products and
contents of the portal - problems or errors in the reception, obtaining or
access to the website by these third parties - fires - floods or earthquakes - strikes or labor disputes or
other social disorders that prevent the supply of products and, therefore, the
fulfillment of the obligations accepted by European Special Ladders SA - the scarcity or low
availability of fuel or electricity - accidents - war conflicts - commercial embargoes or of any
kind - blocking - unrest - any government provision 6. APPLICABLE LAW AND
JURISDICTION
For any dispute arising from the
existence, access, use or content of the General Conditions of Purchase, both
the customer and European Special Ladders SA, expressly waiving any other
jurisdiction that may apply to them, are subject to the jurisdiction and
exclusive competence of the Courts and Tribunals of Barcelona. 7. WARRANTY The guarantee granted by the
manufacturers of the articles and valid within the terms established by Spanish
legislation. The warranty takes effect from
the date of purchase which is detailed on the invoice. All transport costs are excluded. The products replaced by European
Special Ladders SA in terms of warranty are the sole property of you. The
services provided in the guarantee do not prolong the effects of the same in
time.
Loss or damage during transport
is not the responsibility of European Special Ladders SA 8. CANCELLATION OF WARRANTIES Improper use of a product by the
customer for its use, handling or maintenance.
Defects and deterioration caused
by water or external events, accidents, mainly electrical accidents, wear and
tear and misuse are excluded from any warranty. |
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